Change History
| Timestamp | Status | Change Type | Significance | Links ± | |
|---|---|---|---|---|---|
|
17 Aug 2026, 21:08 (Berlin)
|
Unchanged | — | — | — | |
|
15 Aug 2026, 21:03 (Berlin)
|
Unchanged | — | — | — | |
|
14 Aug 2026, 13:00 (Berlin)
|
Unchanged | — | — | — | |
|
13 Aug 2026, 20:59 (Berlin)
|
Unchanged | — | — | — | |
|
11 Aug 2026, 20:54 (Berlin)
|
Unchanged | — | — | — | |
|
9 Aug 2026, 20:49 (Berlin)
|
Unchanged | — | — | — | |
|
7 Aug 2026, 20:44 (Berlin)
|
Unchanged | — | — | — | |
|
5 Aug 2026, 20:39 (Berlin)
|
Unchanged | — | — | — | |
|
3 Aug 2026, 20:35 (Berlin)
|
Unchanged | — | — | — | |
|
1 Aug 2026, 20:31 (Berlin)
|
Unchanged | — | — | — | |
|
30 Jul 2026, 20:28 (Berlin)
|
Unchanged | — | — | — | |
|
28 Jul 2026, 20:25 (Berlin)
|
Unchanged | — | — | — | |
|
28 Jul 2026, 19:21 (Berlin)
|
Unchanged | — | — | — | |
|
26 Jul 2026, 21:13 (Berlin)
|
Unchanged | — | — | — | |
|
24 Jul 2026, 21:10 (Berlin)
|
Unchanged | — | — | — | |
|
22 Jul 2026, 21:07 (Berlin)
|
Unchanged | — | — | — | |
|
20 Jul 2026, 21:03 (Berlin)
|
Unchanged | — | — | — | |
|
18 Jul 2026, 21:00 (Berlin)
|
Unchanged | — | — | — | |
|
16 Jul 2026, 20:57 (Berlin)
|
Unchanged | — | — | — | |
|
14 Jul 2026, 20:52 (Berlin)
|
Unchanged | — | — | — | |
|
12 Jul 2026, 20:46 (Berlin)
|
Unchanged | — | — | — | |
|
9 Jul 2026, 15:49 (Berlin)
|
Unchanged | — | — | — | |
|
7 Jul 2026, 15:45 (Berlin)
|
Unchanged | — | — | — | |
|
5 Jul 2026, 15:42 (Berlin)
|
Unchanged | — | — | — | |
|
3 Jul 2026, 15:38 (Berlin)
|
Unchanged | — | — | — | |
|
1 Jul 2026, 15:34 (Berlin)
|
Unchanged | — | — | — | |
|
29 Jun 2026, 15:11 (Berlin)
|
Unchanged | — | — | — | |
|
27 Jun 2026, 01:11 (Berlin)
|
Unchanged | — | — | — | |
|
24 Jun 2026, 21:47 (Berlin)
|
Unchanged | — | — | — | |
|
18 Jun 2026, 08:58 (Berlin)
|
Unchanged | — | — | — | |
|
17 Jun 2026, 11:30 (Berlin)
|
Unchanged | — | — | — | |
|
15 Jun 2026, 13:06 (Berlin)
|
Unchanged | — | — | — | |
|
15 Jun 2026, 12:52 (Berlin)
|
Unchanged | — | — | — | |
|
11 Jun 2026, 13:55 (Berlin)
|
Unchanged | — | — | — | |
|
10 Jun 2026, 09:49 (Berlin)
|
Unchanged | — | — | — | |
|
1 Jun 2026, 11:43 (Berlin)
|
Unchanged | — | — | — | |
|
29 May 2026, 13:35 (Berlin)
|
Unchanged | — | — | — | |
|
28 May 2026, 17:00 (Berlin)
|
Unchanged | — | — | — | |
|
27 May 2026, 11:11 (Berlin)
|
Unchanged | — | — | — | |
|
26 May 2026, 11:01 (Berlin)
|
Unchanged | — | — | — | |
|
22 May 2026, 18:13 (Berlin)
|
Unchanged | — | — | — | |
|
21 May 2026, 11:36 (Berlin)
|
Unchanged | — | — | — | |
|
20 May 2026, 11:18 (Berlin)
|
Unchanged | — | — | — | |
|
19 May 2026, 09:06 (Berlin)
|
Unchanged | — | — | — | |
|
17 May 2026, 09:08 (Berlin)
|
Unchanged | — | — | — | |
|
15 May 2026, 10:11 (Berlin)
|
Unchanged | — | — | — | |
|
14 May 2026, 19:39 (Berlin)
|
Unchanged | — | — | — | |
|
14 May 2026, 06:45 (Berlin)
|
Unchanged | — | — | — | |
|
14 May 2026, 06:32 (Berlin)
|
Unchanged | — | — | — | |
|
12 May 2026, 11:22 (Berlin)
|
Unchanged | — | — | — | |
|
5 May 2026, 16:04 (Berlin)
|
Unchanged | — | — | — | |
|
4 May 2026, 14:45 (Berlin)
|
Unchanged | — | — | — | |
|
3 May 2026, 18:51 (Berlin)
|
Unchanged | — | — | — | |
|
2 May 2026, 20:32 (Berlin)
|
Unchanged | — | — | — | |
|
27 Apr 2026, 18:49 (Berlin)
|
Unchanged | — | — | — | |
|
26 Apr 2026, 18:57 (Berlin)
|
Unchanged | — | — | — | |
|
22 Apr 2026, 11:24 (Berlin)
Content updated
|
Changed | noise | — | — | › |
|
20 Apr 2026, 14:33 (Berlin)
|
Unchanged | — | — | — | |
|
20 Apr 2026, 13:56 (Berlin)
|
Unchanged | — | — | — | |
|
18 Apr 2026, 13:31 (Berlin)
|
Unchanged | — | — | — | |
|
18 Apr 2026, 13:28 (Berlin)
|
Unchanged | — | — | — | |
|
14 Apr 2026, 17:15 (Berlin)
|
Unchanged | — | — | — | |
|
14 Apr 2026, 17:09 (Berlin)
|
Unchanged | — | — | — | |
|
10 Apr 2026, 17:43 (Berlin)
|
Unchanged | — | — | — | |
|
10 Apr 2026, 17:12 (Berlin)
|
Unchanged | — | — | — | |
|
10 Apr 2026, 13:37 (Berlin)
|
Unchanged | — | — | — | |
|
10 Apr 2026, 13:25 (Berlin)
|
Unchanged | — | — | — | |
|
10 Apr 2026, 07:16 (Berlin)
|
Unchanged | — | — | — | |
|
10 Apr 2026, 06:53 (Berlin)
|
New | — | — | — | ★ |
|
10 Apr 2026, 06:40 (Berlin)
|
Unchanged | — | — | — | |
|
10 Apr 2026, 06:23 (Berlin)
|
Unchanged | — | — | — | |
|
9 Apr 2026, 06:52 (Berlin)
|
Unchanged | — | — | — | |
|
9 Apr 2026, 06:28 (Berlin)
Content updated
|
Changed | noise | — | — | › |
|
31 Mar 2026, 18:05 (Berlin)
|
Unchanged | — | — | — | |
|
31 Mar 2026, 18:02 (Berlin)
|
Unchanged | — | — | — | |
|
31 Mar 2026, 17:10 (Berlin)
|
Unchanged | — | — | — | |
|
31 Mar 2026, 17:08 (Berlin)
|
New | — | — | — | ★ |
|
31 Mar 2026, 17:04 (Berlin)
|
Unchanged | — | — | — | |
|
31 Mar 2026, 16:52 (Berlin)
|
New | — | — | — | ★ |
|
31 Mar 2026, 16:48 (Berlin)
|
Unchanged | — | — | — | |
|
31 Mar 2026, 16:45 (Berlin)
|
New | — | — | — | ★ |
|
31 Mar 2026, 16:42 (Berlin)
|
Unchanged | — | — | — | |
|
31 Mar 2026, 16:38 (Berlin)
|
Unchanged | — | — | — | |
|
31 Mar 2026, 16:35 (Berlin)
|
New | — | — | — | ★ |
|
31 Mar 2026, 14:06 (Berlin)
|
Unchanged | — | — | — | |
|
31 Mar 2026, 13:59 (Berlin)
|
New | — | — | — | ★ |
|
31 Mar 2026, 13:36 (Berlin)
|
Unchanged | — | — | — | |
|
31 Mar 2026, 13:26 (Berlin)
|
Unchanged | — | — | — | |
|
31 Mar 2026, 12:51 (Berlin)
|
New | — | — | — | ★ |
| 15 Jan 2026, 01:00 (Berlin) | New | — | — | — | ★ |
Current Content
- Innovative Tools and Technology
- Holding Bad Actors Accountable
- Protecting and Educating Customers
- Collaborating Across Partners and Industry
- Anti-Counterfeiting
- Trustworthy Reviews
- Protecting Intellectual Property
- Scam Prevention
- Combating Organized Retail Crime
- Impact
- Latest Updates
- Resources
Search Query
Submit Search
Show Search
Menu
- Innovative Tools and Technology
- Holding Bad Actors Accountable
- Protecting and Educating Customers
- Collaborating Across Partners and Industry
- Anti-Counterfeiting
- Trustworthy Reviews
- Protecting Intellectual Property
- Scam Prevention
- Combating Organized Retail Crime
- Impact
- Latest Updates
- Resources
Digital Services Act (DSA):
Amazon EU Store Data Access for Vetted Researchers
Updated: 29 October 2025
Overview and research purpose
Article 40 of the DSA establishes that very large online platforms must provide data access to vetted researchers. This access supports research that contributes exclusively to the detection, identification and understanding of systemic risks in the European Union, as outlined in Article 34 of the DSA, and assessment of the adequacy, efficiency and impacts of risk mitigation measures pursuant to Article 35 of the DSA.
Request process
Vetted researchers must submit a detailed request through the Digital Services Coordinator of establishment.
Access requirements
Data access will be granted to vetted researchers that meet requirements of Article 40(8) of the DSA, upon receipt of a reasoned request from the Digital Services Coordinator.
Data access contact information
Amazon has established a dedicated point of contact for the data access
process: dsa-data-access@amazon.com. While we accept communications in English, German, and French, English is preferred.
European Commission’s Data Access Portal
The European Commission has created a DSA Data Access Portal to support and streamline the management of the data access process. The portal serves as the central digital point for information exchanges between applicant researchers, vetted researchers, data providers and Digital Services Coordinators. Researchers wishing to submit data access applications must first register a user profile in the European Commission DSA Data Access Portal.
DSA data catalogue
Amazon available data are:
Regulatory contacts
| Metric split | Metric definition | Data and metadata structure |
|---|---|---|
| Total regulatory contacts | Total regulatory contacts from authorities received by Amazon | Interger |
| Date | Date of reception of regulatory contacts from authorities | Datetime |
| Product type | Types of products reported by member state authority orders | Text |
| Takedown request vs. information request | Total numbers of takedown requests compared to total number of information requests with no need for takedown | Interger |
| EU member state of regulatory contact | EU member state issuing the order | Text |
| Type of regulatory contact | Type of illegal content of member state authority orders | Text |
| Time to acknowledge regulatory contact and resolve a regulatory contact. | Median time in days to (a) inform authority of receipt; and (b) to give effect to the order | Float |
Notices about illegal content
| Metric split | Metric definition | Data and metadata structure |
|---|---|---|
| Total number | Number of notices submitted via our notice & action mechanisms | Integer |
| Country | The Amazon EU Store receiving the notice | Text |
| Date | Date of reception of notice | Datetime |
| Product type | Product type reported in the notice received | Text |
| Accepted / rejected | Validity rate (%) (of incoming volume) | Float |
| Notices by type of illegal content | Type of illegal content of notices received via notice & action mechanism | Text |
| Notices that were auto-resolved | Number of notices of illegal content processed via automated means | Integer |
| Median time to resolve total DSA notices | It refers to median time (in days) to take action/s in response to notice | Float |
| Total number of actions taken on total number of DSA notices | Actions taken pursuant notices received or based on T&Cs or law | Integer |
| Notices from trust flaggers | Notices of illegal content submitted by trusted flaggers | Integer |
Counterfeit risk, brand protection & intellectual property protections (IPP)
Counterfeit items identified, seized and disposed
| Metric split | Metric definition | Data and metadata structure |
|---|---|---|
| Total number | Number of counterfeit items identified, seized and disposed | Integer |
| Country | The Amazon EU Store where counterfeit items were identified | Text |
| Date | Date of identification of counterfeit | Datetime |
| Product type | Product type reported as counterfeit | Text |
Brands using Project Zero
| Metric split | Metric definition | Data and metadata structure |
|---|---|---|
| Total number | Total number of brands using Project Zero | Integer |
| Country | Country of brands using Project Zero | Text |
| Date | Date of brand report | Datetime |
Brands using Transparency
| Metric split | Metric definition | Data and metadata structure |
|---|---|---|
| Total number | Total number of brands using Transparency | Integer |
| Country | Country of brands using Transparency | Text |
| Date | Date of brand report | Datetime |
Product safety risk
Unsafe products removed due to public recalls and authorities’ requests
| Metric split | Metric definition | Data and metadata structure |
|---|---|---|
| Total number | Total number of unsafe products removed due to public recalls and authorities’ requests | Integer |
| Country | The Amazon EU Store where products were sold | Text |
| Date | Date of product removal | Datetime |
| Product type | Type of products recalled | Text |
Products removed that Amazon safety investigations confirmed unsafe or for which we were missing information
| Metric split | Metric definition | Data and metadata structure |
|---|---|---|
| Total number | Total number of products removed that Amazon safety investigations confirmed unsafe or for which we were missing information | Integer |
| Country | The Amazon EU Store where products were sold | Text |
| Date | Date of product removal | Datetime |
| Product type | Type of products removed | Text |
Products removed for violating controversial products guidelines
| Metric split | Metric definition | Data and metadata structure |
|---|---|---|
| Total number | Number of products removed for violating controversial products guidelines | Integer |
| Country | The Amazon EU Store where products were sold | Text |
| Date | Date of product removal | Datetime |
| Product type | Type of products removed | Text |
Complaints
| Metric split | Metric definition | Data and metadata structure |
|---|---|---|
| Total complaints received | Total number of complaints related to content or notices | Integer |
| Country | The Amazon EU Store where complaints were referring to | Text |
| Date | Date of complaint reception | Datetime |
| Basis for total complaints received | Basis of, and the decisions taken, regarding complaints received via our internal complaints handling system | Text |
| Total complaints where decision was reversed | Number of instances where we reversed our decisions regarding a complaint | Integer |
| Median time to resolve total complaints received | Median time for taking decisions regarding complaints | Float |
Out-of-court settlement disputes
| Metric split | Metric definition | Data and metadata structure |
|---|---|---|
| Total mediation cases sent for out-of-court dispute | Number of disputes submitted to out-of-court dispute settlement bodies | Integer |
| Country | The Amazon EU Store which the dispute relates to | Text |
| Date | Date when Amazon is notified of the dispute | Datetime |
| Type of illegality | Type of illegal content of notices received via out-of-court dispute settlement mechanism | Text |
| Out-of-court dispute settlement body | Out-of-court-dispute-settlement body selected by requesters | Text |
| Outcome of mediation cases | The outcomes of the dispute settlement | Integer |
| Share of out-of-court disputes with decision implemented | Share of disputes where we implemented the decision of out-of-court dispute settlement bodies | Integer |
| Time to resolve out-of-court dispute settlement | Time for out-of-court dispute settlement bodies to complete the out-of-court dispute settlement procedures, from when an out-of-court dispute settlement body notifies Amazon of the dispute to when the body shares their settlement recommendation with Amazon | Float |
Data access modalities
Upon approval from the Digital Services Coordinator, researchers will receive an email with login credentials and a link to Amazon’s DSA Article 40 Data Access System. Once signed in, please follow the instructions provided.
- Approach
- Focus Areas
- Impact
- Latest Updates
- Resources
- Public Policy
- Press Center
- Investor Resources
- Facts about Amazon
Conditions of Use | Privacy Policy | Cookie Preferences | © 2026, Amazon Services LLC