Shein — Snapshot Change
ChangedPrevious snapshot
24 Nov 2025, 12:25 (Berlin)
abc24a1a7b7d12f747846f5bf1881be7…
This snapshot
22 Apr 2026, 11:24 (Berlin)
4799bf77f3305c51b785d05bd1bb5e94…
Run Assessment
significant hand_verifiedMostly unchanged; adds a note that researchers qualifying under Article 40(12) may scrape or crawl the site without SHEIN's consent or the application form. Shop menus dropped.
+ 195 lines added
− 111 lines removed
4 links added
≈ 31 formatting-only lines
https://euqs.shein.com/reseachers-access-to-public-data-pursuant-a-3450.html
This compares the first manual scrape (PDF printouts, 24 Nov 2025) with an automated scrape, so many lines differ only in formatting. In Split view those are dimmed and hidden by default; edited lines show just the changed words highlighted.
Links Changed
Added
Line-by-line changes
333 lines
| − | SHEIN | Search | Wishlist | Bag | Sign In | Choose your language / country (EU) |
| − | |
| − | Women | Men | Kids | Beauty | Home & Living | New Users Only | Sale |
| − | |
| − | --- |
| − | |
| − | ### Researchers Access to Public Data Pursuant to Article 40 of the EU Digital Services Act (DSA): FAQs |
| − | |
| − | ### (A) Qualified Researchers |
| − | |
| − | #### 1) What is this about? |
| − | |
| − | Under Article 40(12) of EU’s Digital Services Act (DSA), SHEIN is required to provide access to researchers to its publicly available data, so long as certain conditions are met. |
| − | |
| − | #### 2) Who can get access? |
| + | [0](https://euqs.shein.com/cart) |
| + | |
| + | [`{{wishNum}}` |
| + | `0`](javascript:;) |
| + | |
| + | Categories |
| + | |
| + | [New In](javascript:;) |
| + | [EU Warehouse](javascript:;) |
| + | [Sale](javascript:;) |
| + | [Women Clothing](javascript:;) |
| + | [Beachwear](javascript:;) |
| + | [Curve](javascript:;) |
| + | [Home & Living](javascript:;) |
| + | [Men Clothing](javascript:;) |
| + | [Underwear & Sleepwear](javascript:;) |
| + | [Kids](javascript:;) |
| + | [Jewelry & Accessories](javascript:;) |
| + | [Beauty & Health](javascript:;) |
| + | [Shoes](javascript:;) |
| + | [Home Textiles](javascript:;) |
| + | [Cell Phones & Accessories](javascript:;) |
| + | [Electronics](javascript:;) |
| + | [Sports & Outdoors](javascript:;) |
| + | [Tools & Home Improvement](javascript:;) |
| + | [Bags & Luggage](javascript:;) |
| + | [Baby & Maternity](javascript:;) |
| + | [Toys & Games](javascript:;) |
| + | [Pet Supplies](javascript:;) |
| + | [Office & School Supplies](javascript:;) |
| + | [Appliances](javascript:;) |
| + | [Automotive](javascript:;) |
| + | |
| + | - [Home](https://euqs.shein.com) |
| + | - DIGITAL SERVICES ACT |
| + | |
| + | RESEACHERS ACCESS TO PUBLIC DATA PURSUANT TO ARTICLE 40 of the EU DIGITAL SERVICES ACT (DSA): FAQs |
| + | |
| + | (A)‘QUALIFIED’ RESEARCHERS |
| + | |
| + | 1)What is this about? |
| + | |
| + | Under Article 40(12) of EU’s [Digital Services Act (DSA)](https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32022R2065&qid=[ID_REDACTED]), SHEIN is required to provide access to researchers to its publicly available data to researchers, so long as certain conditions are met. |
| + | |
| + | 2)Who can get access? |
| Researchers must meet all the following eligibility criteria: | |
| − | - Be independent of commercial interests |
| − | - Disclose who is funding their research |
| − | - Have strong processes to protect personal and confidential data, and explain these processes in their application |
| − | - The purpose of the research must contribute to the goals set out in the DSA. |
| − | |
| − | #### 3) What kind of data is included? |
| − | |
| − | - Only publicly accessible data that anyone can see on SHEIN’s platform’s interface (like product or seller’s information, reviews etc.) |
| − | - Real-time data, if it’s technically feasible for the platform to provide it. |
| − | |
| − | #### 4) What does publicly available data mean? |
| + | •Be independent of commercial interests |
| + | |
| + | •Disclose who is funding their research |
| + | |
| + | •Have strong processes to protect personal and confidential data, and explain these processes in their application |
| + | |
| + | •The purpose of the research must contribute to the goals set out in the DSA. |
| + | |
| + | 3)What kind of data is included? |
| + | |
| + | •Only publicly accessible data that anyone can see on SHEIN’s platform’s interface (like product or seller’s information, reviews etc.) |
| + | |
| + | •Real-time data, if it’s technically feasible for the platform to provide it. |
| + | |
| + | 4)What does ‘publicly available data’ mean? |
| SHEIN offers access to data that is already visible to the public through its online interface. This includes, but is not limited to, the following categories: | |
| − | **A. Product Information** |
| − | |
| − | - Product URLs |
| − | - Product titles and SKU numbers |
| − | - Product reviews |
| − | - Pricing, colour, and size options |
| − | - Product images and detailed descriptions |
| − | |
| − | **B. Seller Information** |
| − | |
| − | - Seller registration details (e.g., business name, address, email etc.) |
| − | - Product range |
| − | - Product price ranges and products listed |
| − | - Seller ratings and number of followers |
| − | |
| − | **C. Other Data** |
| − | |
| − | - Information published in SHEIN’s Transparency Reports (available on SHEIN’s website) |
| − | - From 29 November 2025, a redacted version of the DSA Risk Assessment Report, the DSA Audit Report and the DSA Audit Implementation Report. |
| + | A.Product Information |
| + | |
| + | •Product URLs |
| + | |
| + | •Product titles and SKU numbers |
| + | |
| + | •Product reviews |
| + | |
| + | •Pricing, colour, and size options |
| + | |
| + | •Product images and detailed descriptions |
| + | |
| + | B.Seller Information |
| + | |
| + | •Seller registration details (e.g., business name, address, email etc.) |
| + | |
| + | •Product range |
| + | |
| + | •Product price ranges and products listed |
| + | |
| + | •Seller ratings and number of followers |
| + | |
| + | C.Other Data |
| + | |
| + | •Information published in SHEIN’s Transparency Reports (available on SHEIN’s website) |
| + | |
| + | • A redacted version of the DSA Risk Assessment Report, the DSA Audit Report and the DSA Audit Implementation Report. |
| Note: Researchers may also request access to other types of publicly accessible data not specifically listed above. | |
| − | #### 5) What must be the purpose of the research? |
| + | 5)What must be the purpose of the research? |
| Researchers must be doing research that helps identify or understand systemic risks of online platforms in the EU (e.g. spread of illegal content, disinformation, threats to public health, mental wellbeing, elections, etc.) | |
| − | #### 6) How can researchers apply for access to this data? |
| − | |
| − | To apply for access, researchers must submit an application through the Application form for researchers access to publicly accessible data on SHEIN’s interface. |
| − | |
| − | #### 7) What will happen after completing the form? |
| + | 6)How can researchers apply for access to this data? |
| + | |
| + | To apply for access, researchers must submit an application through ["Application form for researchers’ access to publicly accessible data on SHEIN’s interface"](https://forms.office.com/pages/responsepage.aspx?id=O4axv1cAi0uhaKPLezYlSOg6oYNfO8tPuGRIOcOQgnNUREFEMzBVTktHMjdUQ0JVUUhTTTU3NE45MC4u&route=shorturl). |
| + | |
| + | Note: Researchers who meet the requirements of Article 40(12) of the DSA are permitted to carry out data scraping or crawling of the site without requiring SHEIN’s consent (i.e. they do not need to submit the application form above. |
| + | |
| + | 7)What will happen after completing the form? |
| SHEIN will contact the researcher back to the email address provided at the application form. SHEIN will then review the application form and may ask the researcher to provide additional evidence needed, for example, to confirm affiliation to a research institution and origins of the funding of the research. | |
| − | #### 8) How will access to the data be granted? |
| − | |
| − | SHEIN is open to accommodate researchers’ needs. For example, SHEIN is prepared to deploy APIs to enable real-time data access (where available), tailored to the specific data needs and technical capabilities of researchers. SHEIN can also share data via Microsoft SharePoint or email or allow researchers scraping/crawling of the website, if feasible and preferred by researchers. |
| − | |
| − | #### 9) What can researchers do with the data? |
| + | 8)How will access to the data be granted? |
| + | |
| + | SHEIN is open to accommodate researchers’ needs. For example, SHEIN is prepared to deploy APIs to enable real-time data access (where available), tailored to the specific data needs and technical capabilities of researchers. SHEIN can also share data via Microsoft SharePoint or email, if feasible and preferred by researchers. All of this can be the subject of open and collaborative discussion between SHEIN and the researcher. |
| + | |
| + | 9)What can researchers do with the data? |
| Researchers must use the data solely for the research project described in their application. It must not be used for any commercial purposes or shared inappropriately with third parties. Researchers are also required to fully respect all applicable rules around privacy, confidentiality, and data protection. | |
| − | #### 10) Do you still have questions? |
| − | |
| − | If you do not find the information you are looking for, you may contact us at researchers@sheingroup.com. Please note this mailbox is for qualified researchers only: for queries related to vetted researchers, the DSC(s) can contact us at dsa-poc@sheingroup.com. |
| − | |
| − | ### (B) Vetted Researchers |
| − | |
| − | #### 1) What is SHEIN’s point of contact on the data access process? |
| + | 10)Do you still have questions? |
| + | |
| + | If you do not find the information you are looking for, you may contact us directly at researchers@sheingroup.com, and we will respond to your query. Please note this mailbox is for qualified researchers only: for queries related to ‘vetted researchers’, the DSC(s) can contact us at [dsa-poc@sheingroup.com](mailto:dsa-poc@sheingroup.com). |
| + | |
| + | (B)VETTED RESEARCHERS |
| + | |
| + | 1)What is SHEIN’s ‘point of contact’ on the data access process? |
| DSC(s) can contact us via our dedicated mailbox at dsa-poc@sheingroup.com. | |
| − | #### 2) Where is the DSA Data Access Portal available? |
| − | |
| − | Vetted Researcher can access the DSA Data Access Portal here. |
| − | |
| − | #### 3) What is SHEIN’s DSA data catalogue for vetted researchers? |
| − | |
| − | SHEIN makes available to vetted researchers the following DSA data catalogue. Please note that the data catalogue is not deemed exhaustive. It may be subject to updates or further detail as SHEIN’s systems, risk-management practices, and legal obligations evolve. If vetted researchers are interested in a different set of data, DSC(s) can get in touch via the point of contact email address. |
| − | |
| − | | Ref | Type | Data | |
| − | | --- | --- | --- | |
| − | | **Publicly Available Data** | | | |
| − | | 1 | Product Information | Product URLs, product titles and SKU numbers, product reviews, pricing, colour, and size options, product images and detailed descriptions. | |
| − | | 2 | Seller Information | Seller registration details (e.g., business name, address, email etc.), product range, product price ranges and products listed, seller ratings and number of followers. | |
| − | | **Content Moderation Data** | | | |
| − | | 3 | Statement of Reasons (SOR) | Data on moderation decisions including affected content type, restriction form, duration, territorial scope, decision grounds, notifier identity, use of detection tools or reference to the applicable grounds. | |
| − | | 4 | Transparency Reporting | Data on orders to act against illegal content and provide information, including counts, response times, and compliance rates, internal-complaint outcomes, dispute-settlement records or suspension data. | |
| − | | **Risk Assessment and Mitigation Measures Data** | | | |
| − | | 5 | Illegal Content -- Unvetted Sellers | Data on seller business and identity information submitted for KYC verification, data on updates triggering re-verification or records of third-party KYC results. | |
| − | | 6 | Illegal Content -- Illegal Products | Data on product compliance uploads (certificates, safety docs, declarations) and system flags preventing restricted listings. | |
| − | | 7 | Illegal Content -- IP Infringement | Data on proof of IP ownership, automated IP monitoring results, flagged listings or IP database entries. | |
| − | | 8 | Illegal Content -- Unlawful Behaviour | Data on user-generated content (e.g., reviews) and automated filters blocking prohibited terms. | |
| − | | 9 | Fundamental Rights -- Human Dignity | See Ref. 8 above (Unlawful Behaviour). | |
| − | | 10 | Fundamental Rights -- Privacy and Data Protection | Data on privacy settings, data subject rights requests and records, privacy assessment statistics. | |
| − | | 11 | Fundamental Rights -- Freedom of Expression and Information | See Ref. 8 above (Unlawful Behaviour). | |
| − | | 12 | Fundamental Rights -- Non-Discrimination | Data on multilingual T&Cs, sizing ranges, policies. | |
| − | | 13 | Fundamental Rights -- Children’s Rights | Data on adult or sensitive content access control and restriction. | |
| − | | 14 | Fundamental Rights -- Consumer Protection | Data on pre-contractual information fields, cost displays, review verification or Ranking Policy. | |
| − | | 15 | Democratic Process and Societal Risk -- Civic Discourse and Electoral Processes | See Ref. 8 above (Unlawful Behaviour). | |
| + | 2)Where is the ‘DSA Data Access Portal ‘available? |
| + | |
| + | Vetted Researcher can access the ‘DSA Data Access Portal’ [here](https://data-access.dsa.ec.europa.eu/home). |
| + | |
| + | 3)What is SHEIN’s ‘DSA data catalogue’ for vetted researchers? |
| + | |
| + | SHEIN makes available to vetted researchers the following ‘DSA data catalogue’. Please note that the data catalogue is not deemed exhaustive. It may be subject to updates or further detail as SHEIN’s systems, risk-management practices, and legal obligations evolve. If vetted researchers are interested in a different set of data that does not appear in the ‘DSA data catalogue below’, DSC(s) can get in touch with us via de ‘point of contact’ email address. |
| + | |
| + | | | | | | |
| + | | --- | --- | --- | --- | |
| + | | Ref | Type | | Data | |
| + | | Publicly Available Data | | | | |
| + | | 1 | Product Information | | Product URLs, product titles and SKU numbers, product reviews, pricing, colour, and size options, product images and detailed descriptions. | |
| + | | 2 | Seller Information | | Seller registration details (e.g., business name, address, email etc.), product range, product price ranges and products listed, seller ratings and number of followers | |
| + | | Content Moderation Data | | | | |
| + | | 3 | Statement of Reasons (SOR) | | Data on moderation decisions including affected content type, restriction form, duration, territorial scope, decision grounds, notifier identity, use of detection tools or reference to the applicable grounds. | |
| + | | 4 | Transparency Reporting | | Data on orders to act against illegal content and provide information, including counts, response times, and compliance rates, internal-complaint outcomes, dispute-settlement records or suspension data. | |
| + | | Risk Assessment and Mitigation Measures Data | | | | |
| + | | 5 | Illegal Content | Unvetted Sellers | Data on seller business and identity information submitted for KYC verification, data on updates triggering re-verification or records of third-party KYC results. | |
| + | | 6 | Illegal Products | Data on product compliance uploads (certificates, safety docs, declarations) and system flags preventing restricted listings. | |
| + | | 7 | IP Infringement | Data on proof of IP ownership, automated IP monitoring results, flagged listings or IP database entries. | |
| + | | 8 | Unlawful Behaviour | Data on user-generated content (e.g., reviews) and automated filters blocking prohibited terms. | |
| + | | 9 | Fundamental Rights | Human Dignity | See Ref. 8 above (Unlawful Behaviour). | |
| + | | 10 | Privacy and Data Protection | Data on user’s privacy settings, data subject right’s requests & records, privacy assessment statistics. | |
| + | | 11 | Freedom of Expression & Information | See Ref. 8 above (Unlawful Behaviour). | |
| + | | 12 | Non-Discrimination | Data on multilingual T&Cs, sizing ranges, policies | |
| + | | 13 | Children’s Rights | Data on adult or sensitive content access control and restriction. | |
| + | | 14 | Consumer Protection | Data on pre-contractual information fields, cost displays, review verification or Ranking Policy. | |
| + | | 15 | Democratic Process & Societal Risk | Civic Discourse & Electoral Processes | See Ref. 8 above (Unlawful Behaviour). | |
| | 16 | Public Security | See Ref. 8 above (Unlawful Behaviour) and Ref. 6 above (Illegal Products). | | |
| − | | 17 | Public Health -- Gender-Based Violence | See Ref. 8 above (Unlawful Behaviour). | |
| − | | 18 | Public Health -- Public and Physical Health | See Ref. 8 above (Unlawful Behaviour) and Ref. 6 above (Illegal Products). | |
| + | | 17 | Public Health | Gender-Based Violence | See Ref. 8 above (Unlawful Behaviour) | |
| + | | 18 | Public & Physical Health | See Ref. 8 above (Unlawful Behaviour) and Ref. 6 above (Illegal Products). | |
| | 19 | Mental Health | Data on approval of new features and functionalities. | | |
| − | #### 4) Data structure and metadata |
| − | |
| − | Information on data structure and metadata varies across SHEIN systems with different formats and update cycles. For this reason, it will be assessed and shared with vetted researchers on a case-by-case basis. |
| − | |
| − | #### 5) What are the access modalities to the DSA data catalogue? |
| + | 4)Data structure and metadata |
| + | |
| + | | | | |
| + | | --- | --- | |
| + | | Data Structure | Information on data structure and metadata varies across SHEIN systems with different formats and update cycles. For this reason, it will be assessed and shared with vetted researchers on a case-by-case basis. | |
| + | | Metadata | |
| + | |
| + | 5)What are the access modalities to the ‘DSA data catalogue’? |
| SHEIN is open to accommodate to vetted researchers’ needs. For example, SHEIN is prepared to deploy APIs to enable real-time data access (where available), tailored to the specific data needs and technical capabilities of the vetted researchers and considering data sensitivity. SHEIN can also share data via Microsoft SharePoint or email or allow researchers scraping/crawling of the website, if feasible and preferred by the vetted researchers. All of this can be the subject of open and collaborative discussion between SHEIN, the DSC(s) and the vetted researcher. | |
| − | #### 6) Contact Address for DSC(s) |
| − | |
| − | If you are the DSC(s) and do not find the information you are looking for, you may contact us directly at dsa-poc@sheingroup.com, and we will respond to your query. |
| − | |
| − | --- |
| − | |
| − | **Help & Support:** Track Order | Return Items | Contact Us | Size Guide | Coupons |
| − | |
| − | **About SHEIN:** About Us | Careers | Press | Affiliate Program | Partnership Inquiries |
| − | |
| − | **Legal:** Privacy Policy | Terms & Conditions | Cookie Settings | California Privacy Rights |
| − | |
| − | © 2025 SHEIN. All Rights Reserved. |
| + | 6)Contact Address for DSC(s) |
| + | |
| + | If you are the DSC(s) and do not find the information you are looking for, you may contact us directly at [dsa-poc@sheingroup.com](mailto:dsa-poc@sheingroup.com), and we will respond to your query. |
| + | |
| + | Privacy settings center |
| + | |
| + | When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. |
| + | |
| + | [More information](https://euqs.shein.com/Privacy-Security-Policy-a-282.html) |
| + | |
| + | Allow all |
| + | |
| + | Manage Consent Preferences |
| + | |
| + | Strictly Necessary Cookies |
| + | |
| + | Always active |
| + | |
| + | These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. |
| + | |
| + | Cookie List |
| + | |
| + | Performance Cookies |
| + | |
| + | These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. |
| + | |
| + | Cookie List |
| + | |
| + | Functional Cookies |
| + | |
| + | These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. |
| + | |
| + | Cookie List |
| + | |
| + | Targeting Cookies |
| + | |
| + | These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. |
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| + | Cookie List |
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| + | Social Media Cookies |
| + | |
| + | These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools. |
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| Previous · 24 Nov 2025, 12:25 (Berlin) | Current · 22 Apr 2026, 11:24 (Berlin) | |||
|---|---|---|---|---|
| − | SHEIN | Search | Wishlist | Bag | Sign In | Choose your language / country (EU) | + | [0](https://euqs.shein.com/cart) | |
| − | Women | Men | Kids | Beauty | Home & Living | New Users Only | Sale | + | [`{{wishNum}}` | |
| + | `0`](javascript:;) | |||
| − | --- | + | Categories | |
| − | ### Researchers Access to Public Data Pursuant to Article 40 of the EU Digital Services Act (DSA): FAQs | + | [New In](javascript:;) | |
| + | [EU Warehouse](javascript:;) | |||
| + | [Sale](javascript:;) | |||
| + | [Women Clothing](javascript:;) | |||
| + | [Beachwear](javascript:;) | |||
| + | [Curve](javascript:;) | |||
| + | [Home & Living](javascript:;) | |||
| + | [Men Clothing](javascript:;) | |||
| + | [Underwear & Sleepwear](javascript:;) | |||
| + | [Kids](javascript:;) | |||
| + | [Jewelry & Accessories](javascript:;) | |||
| + | [Beauty & Health](javascript:;) | |||
| + | [Shoes](javascript:;) | |||
| + | [Home Textiles](javascript:;) | |||
| + | [Cell Phones & Accessories](javascript:;) | |||
| + | [Electronics](javascript:;) | |||
| + | [Sports & Outdoors](javascript:;) | |||
| + | [Tools & Home Improvement](javascript:;) | |||
| + | [Bags & Luggage](javascript:;) | |||
| + | [Baby & Maternity](javascript:;) | |||
| + | [Toys & Games](javascript:;) | |||
| + | [Pet Supplies](javascript:;) | |||
| + | [Office & School Supplies](javascript:;) | |||
| + | [Appliances](javascript:;) | |||
| + | [Automotive](javascript:;) | |||
| − | ### (A) Qualified Researchers | + | - [Home](https://euqs.shein.com) | |
| + | - DIGITAL SERVICES ACT | |||
| − | #### 1) What is this about? | + | RESEACHERS ACCESS TO PUBLIC DATA PURSUANT TO ARTICLE 40 of the EU DIGITAL SERVICES ACT (DSA): FAQs | |
| − | Under Article 40(12) of EU’s Digital Services Act (DSA), SHEIN is required to provide access to researchers to its publicly available data, so long as certain conditions are met. | + | (A)‘QUALIFIED’ RESEARCHERS | |
| + | 1)What is this about? | |||
| + | ||||
| + | Under Article 40(12) of EU’s [Digital Services Act (DSA)](https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32022R2065&qid=[ID_REDACTED]), SHEIN is required to provide access to researchers to its publicly available data to researchers, so long as certain conditions are met. | |||
| + | ||||
| − | #### 2) Who can get access? | + | 2)Who can get access? | |
| Researchers must meet all the following eligibility criteria: | Researchers must meet all the following eligibility criteria: | |||
| ≈ | - Be independent of commercial interests | ≈ | •Be independent of commercial interests | |
| ≈ | - Disclose who is funding their research | |||
| ≈ | - Have strong processes to protect personal and confidential data, and explain these processes in their application | |||
| ≈ | - The purpose of the research must contribute to the goals set out in the DSA. | |||
| − | #### 3) What kind of data is included? | ≈ | •Disclose who is funding their research | |
| ≈ | - Only publicly accessible data that anyone can see on SHEIN’s platform’s interface (like product or seller’s information, reviews etc.) | ≈ | •Have strong processes to protect personal and confidential data, and explain these processes in their application | |
| ≈ | - Real-time data, if it’s technically feasible for the platform to provide it. | |||
| ≈ | •The purpose of the research must contribute to the goals set out in the DSA. | |||
| + | ||||
| + | 3)What kind of data is included? | |||
| + | ||||
| ≈ | •Only publicly accessible data that anyone can see on SHEIN’s platform’s interface (like product or seller’s information, reviews etc.) | |||
| + | ||||
| ≈ | •Real-time data, if it’s technically feasible for the platform to provide it. | |||
| + | ||||
| − | #### 4) What does publicly available data mean? | + | 4)What does ‘publicly available data’ mean? | |
| SHEIN offers access to data that is already visible to the public through its online interface. This includes, but is not limited to, the following categories: | SHEIN offers access to data that is already visible to the public through its online interface. This includes, but is not limited to, the following categories: | |||
| − | **A. Product Information** | + | A.Product Information | |
| ≈ | - Product URLs | ≈ | •Product URLs | |
| ≈ | - Product titles and SKU numbers | |||
| − | - Product reviews | |||
| ≈ | - Pricing, colour, and size options | |||
| ≈ | - Product images and detailed descriptions | |||
| − | **B. Seller Information** | ≈ | •Product titles and SKU numbers | |
| ≈ | - Seller registration details (e.g., business name, address, email etc.) | |||
| − | - Product range | + | •Product reviews | |
| ≈ | - Product price ranges and products listed | |||
| ≈ | - Seller ratings and number of followers | |||
| − | **C. Other Data** | ≈ | •Pricing, colour, and size options | |
| ≈ | •Product images and detailed descriptions | |||
| + | ||||
| + | B.Seller Information | |||
| + | ||||
| ≈ | •Seller registration details (e.g., business name, address, email etc.) | |||
| + | ||||
| + | •Product range | |||
| + | ||||
| ≈ | •Product price ranges and products listed | |||
| + | ||||
| ≈ | •Seller ratings and number of followers | |||
| + | ||||
| + | C.Other Data | |||
| + | ||||
| ≈ | - Information published in SHEIN’s Transparency Reports (available on SHEIN’s website) | ≈ | •Information published in SHEIN’s Transparency Reports (available on SHEIN’s website) | |
| + | ||||
| − | - From 29 November 2025, a redacted version of the DSA Risk Assessment Report, the DSA Audit Report and the DSA Audit Implementation Report. | + | • A redacted version of the DSA Risk Assessment Report, the DSA Audit Report and the DSA Audit Implementation Report. | |
| Note: Researchers may also request access to other types of publicly accessible data not specifically listed above. | Note: Researchers may also request access to other types of publicly accessible data not specifically listed above. | |||
| − | #### 5) What must be the purpose of the research? | + | 5)What must be the purpose of the research? | |
| Researchers must be doing research that helps identify or understand systemic risks of online platforms in the EU (e.g. spread of illegal content, disinformation, threats to public health, mental wellbeing, elections, etc.) | Researchers must be doing research that helps identify or understand systemic risks of online platforms in the EU (e.g. spread of illegal content, disinformation, threats to public health, mental wellbeing, elections, etc.) | |||
| − | #### 6) How can researchers apply for access to this data? | + | 6)How can researchers apply for access to this data? | |
| − | To apply for access, researchers must submit an application through the Application form for researchers access to publicly accessible data on SHEIN’s interface. | + | To apply for access, researchers must submit an application through ["Application form for researchers’ access to publicly accessible data on SHEIN’s interface"](https://forms.office.com/pages/responsepage.aspx?id=O4axv1cAi0uhaKPLezYlSOg6oYNfO8tPuGRIOcOQgnNUREFEMzBVTktHMjdUQ0JVUUhTTTU3NE45MC4u&route=shorturl). | |
| + | Note: Researchers who meet the requirements of Article 40(12) of the DSA are permitted to carry out data scraping or crawling of the site without requiring SHEIN’s consent (i.e. they do not need to submit the application form above. | |||
| + | ||||
| − | #### 7) What will happen after completing the form? | + | 7)What will happen after completing the form? | |
| SHEIN will contact the researcher back to the email address provided at the application form. SHEIN will then review the application form and may ask the researcher to provide additional evidence needed, for example, to confirm affiliation to a research institution and origins of the funding of the research. | SHEIN will contact the researcher back to the email address provided at the application form. SHEIN will then review the application form and may ask the researcher to provide additional evidence needed, for example, to confirm affiliation to a research institution and origins of the funding of the research. | |||
| − | #### 8) How will access to the data be granted? | + | 8)How will access to the data be granted? | |
| − | SHEIN is open to accommodate researchers’ needs. For example, SHEIN is prepared to deploy APIs to enable real-time data access (where available), tailored to the specific data needs and technical capabilities of researchers. SHEIN can also share data via Microsoft SharePoint or email or allow researchers scraping/crawling of the website, if feasible and preferred by researchers. | + | SHEIN is open to accommodate researchers’ needs. For example, SHEIN is prepared to deploy APIs to enable real-time data access (where available), tailored to the specific data needs and technical capabilities of researchers. SHEIN can also share data via Microsoft SharePoint or email, if feasible and preferred by researchers. All of this can be the subject of open and collaborative discussion between SHEIN and the researcher. | |
| − | #### 9) What can researchers do with the data? | + | 9)What can researchers do with the data? | |
| Researchers must use the data solely for the research project described in their application. It must not be used for any commercial purposes or shared inappropriately with third parties. Researchers are also required to fully respect all applicable rules around privacy, confidentiality, and data protection. | Researchers must use the data solely for the research project described in their application. It must not be used for any commercial purposes or shared inappropriately with third parties. Researchers are also required to fully respect all applicable rules around privacy, confidentiality, and data protection. | |||
| − | #### 10) Do you still have questions? | + | 10)Do you still have questions? | |
| − | If you do not find the information you are looking for, you may contact us at researchers@sheingroup.com. Please note this mailbox is for qualified researchers only: for queries related to vetted researchers, the DSC(s) can contact us at dsa-poc@sheingroup.com. | + | If you do not find the information you are looking for, you may contact us directly at researchers@sheingroup.com, and we will respond to your query. Please note this mailbox is for qualified researchers only: for queries related to ‘vetted researchers’, the DSC(s) can contact us at [dsa-poc@sheingroup.com](mailto:dsa-poc@sheingroup.com). | |
| − | ### (B) Vetted Researchers | + | (B)VETTED RESEARCHERS | |
| − | #### 1) What is SHEIN’s point of contact on the data access process? | + | 1)What is SHEIN’s ‘point of contact’ on the data access process? | |
| DSC(s) can contact us via our dedicated mailbox at dsa-poc@sheingroup.com. | DSC(s) can contact us via our dedicated mailbox at dsa-poc@sheingroup.com. | |||
| − | #### 2) Where is the DSA Data Access Portal available? | + | 2)Where is the ‘DSA Data Access Portal ‘available? | |
| − | Vetted Researcher can access the DSA Data Access Portal here. | + | Vetted Researcher can access the ‘DSA Data Access Portal’ [here](https://data-access.dsa.ec.europa.eu/home). | |
| − | #### 3) What is SHEIN’s DSA data catalogue for vetted researchers? | + | 3)What is SHEIN’s ‘DSA data catalogue’ for vetted researchers? | |
| − | SHEIN makes available to vetted researchers the following DSA data catalogue. Please note that the data catalogue is not deemed exhaustive. It may be subject to updates or further detail as SHEIN’s systems, risk-management practices, and legal obligations evolve. If vetted researchers are interested in a different set of data, DSC(s) can get in touch via the point of contact email address. | + | SHEIN makes available to vetted researchers the following ‘DSA data catalogue’. Please note that the data catalogue is not deemed exhaustive. It may be subject to updates or further detail as SHEIN’s systems, risk-management practices, and legal obligations evolve. If vetted researchers are interested in a different set of data that does not appear in the ‘DSA data catalogue below’, DSC(s) can get in touch with us via de ‘point of contact’ email address. | |
| + | | | | | | | |||
| + | | --- | --- | --- | --- | | |||
| ≈ | | Ref | Type | Data | | ≈ | | Ref | Type | | Data | | |
| − | | --- | --- | --- | | |||
| ≈ | | **Publicly Available Data** | | | | ≈ | | Publicly Available Data | | | | | |
| ≈ | | 1 | Product Information | Product URLs, product titles and SKU numbers, product reviews, pricing, colour, and size options, product images and detailed descriptions. | | ≈ | | 1 | Product Information | | Product URLs, product titles and SKU numbers, product reviews, pricing, colour, and size options, product images and detailed descriptions. | | |
| − | | 2 | Seller Information | Seller registration details (e.g., business name, address, email etc.), product range, product price ranges and products listed, seller ratings and number of followers. | | + | | 2 | Seller Information | | Seller registration details (e.g., business name, address, email etc.), product range, product price ranges and products listed, seller ratings and number of followers | | |
| ≈ | | **Content Moderation Data** | | | | ≈ | | Content Moderation Data | | | | | |
| ≈ | | 3 | Statement of Reasons (SOR) | Data on moderation decisions including affected content type, restriction form, duration, territorial scope, decision grounds, notifier identity, use of detection tools or reference to the applicable grounds. | | ≈ | | 3 | Statement of Reasons (SOR) | | Data on moderation decisions including affected content type, restriction form, duration, territorial scope, decision grounds, notifier identity, use of detection tools or reference to the applicable grounds. | | |
| ≈ | | 4 | Transparency Reporting | Data on orders to act against illegal content and provide information, including counts, response times, and compliance rates, internal-complaint outcomes, dispute-settlement records or suspension data. | | ≈ | | 4 | Transparency Reporting | | Data on orders to act against illegal content and provide information, including counts, response times, and compliance rates, internal-complaint outcomes, dispute-settlement records or suspension data. | | |
| ≈ | | **Risk Assessment and Mitigation Measures Data** | | | | ≈ | | Risk Assessment and Mitigation Measures Data | | | | | |
| ≈ | | 5 | Illegal Content -- Unvetted Sellers | Data on seller business and identity information submitted for KYC verification, data on updates triggering re-verification or records of third-party KYC results. | | ≈ | | 5 | Illegal Content | Unvetted Sellers | Data on seller business and identity information submitted for KYC verification, data on updates triggering re-verification or records of third-party KYC results. | | |
| − | | 6 | Illegal Content -- Illegal Products | Data on product compliance uploads (certificates, safety docs, declarations) and system flags preventing restricted listings. | | + | | 6 | Illegal Products | Data on product compliance uploads (certificates, safety docs, declarations) and system flags preventing restricted listings. | | |
| − | | 7 | Illegal Content -- IP Infringement | Data on proof of IP ownership, automated IP monitoring results, flagged listings or IP database entries. | | + | | 7 | IP Infringement | Data on proof of IP ownership, automated IP monitoring results, flagged listings or IP database entries. | | |
| − | | 8 | Illegal Content -- Unlawful Behaviour | Data on user-generated content (e.g., reviews) and automated filters blocking prohibited terms. | | + | | 8 | Unlawful Behaviour | Data on user-generated content (e.g., reviews) and automated filters blocking prohibited terms. | | |
| ≈ | | 9 | Fundamental Rights -- Human Dignity | See Ref. 8 above (Unlawful Behaviour). | | ≈ | | 9 | Fundamental Rights | Human Dignity | See Ref. 8 above (Unlawful Behaviour). | | |
| − | | 10 | Fundamental Rights -- Privacy and Data Protection | Data on privacy settings, data subject rights requests and records, privacy assessment statistics. | | + | | 10 | Privacy and Data Protection | Data on user’s privacy settings, data subject right’s requests & records, privacy assessment statistics. | | |
| − | | 11 | Fundamental Rights -- Freedom of Expression and Information | See Ref. 8 above (Unlawful Behaviour). | | + | | 11 | Freedom of Expression & Information | See Ref. 8 above (Unlawful Behaviour). | | |
| − | | 12 | Fundamental Rights -- Non-Discrimination | Data on multilingual T&Cs, sizing ranges, policies. | | + | | 12 | Non-Discrimination | Data on multilingual T&Cs, sizing ranges, policies | | |
| − | | 13 | Fundamental Rights -- Children’s Rights | Data on adult or sensitive content access control and restriction. | | + | | 13 | Children’s Rights | Data on adult or sensitive content access control and restriction. | | |
| − | | 14 | Fundamental Rights -- Consumer Protection | Data on pre-contractual information fields, cost displays, review verification or Ranking Policy. | | + | | 14 | Consumer Protection | Data on pre-contractual information fields, cost displays, review verification or Ranking Policy. | | |
| − | | 15 | Democratic Process and Societal Risk -- Civic Discourse and Electoral Processes | See Ref. 8 above (Unlawful Behaviour). | | + | | 15 | Democratic Process & Societal Risk | Civic Discourse & Electoral Processes | See Ref. 8 above (Unlawful Behaviour). | | |
| | 16 | Public Security | See Ref. 8 above (Unlawful Behaviour) and Ref. 6 above (Illegal Products). | | | 16 | Public Security | See Ref. 8 above (Unlawful Behaviour) and Ref. 6 above (Illegal Products). | | |||
| − | | 17 | Public Health -- Gender-Based Violence | See Ref. 8 above (Unlawful Behaviour). | | + | | 17 | Public Health | Gender-Based Violence | See Ref. 8 above (Unlawful Behaviour) | | |
| − | | 18 | Public Health -- Public and Physical Health | See Ref. 8 above (Unlawful Behaviour) and Ref. 6 above (Illegal Products). | | + | | 18 | Public & Physical Health | See Ref. 8 above (Unlawful Behaviour) and Ref. 6 above (Illegal Products). | | |
| | 19 | Mental Health | Data on approval of new features and functionalities. | | | 19 | Mental Health | Data on approval of new features and functionalities. | | |||
| − | #### 4) Data structure and metadata | + | 4)Data structure and metadata | |
| + | | | | | |||
| + | | --- | --- | | |||
| − | Information on data structure and metadata varies across SHEIN systems with different formats and update cycles. For this reason, it will be assessed and shared with vetted researchers on a case-by-case basis. | + | | Data Structure | Information on data structure and metadata varies across SHEIN systems with different formats and update cycles. For this reason, it will be assessed and shared with vetted researchers on a case-by-case basis. | | |
| + | | Metadata | | |||
| − | #### 5) What are the access modalities to the DSA data catalogue? | + | 5)What are the access modalities to the ‘DSA data catalogue’? | |
| SHEIN is open to accommodate to vetted researchers’ needs. For example, SHEIN is prepared to deploy APIs to enable real-time data access (where available), tailored to the specific data needs and technical capabilities of the vetted researchers and considering data sensitivity. SHEIN can also share data via Microsoft SharePoint or email or allow researchers scraping/crawling of the website, if feasible and preferred by the vetted researchers. All of this can be the subject of open and collaborative discussion between SHEIN, the DSC(s) and the vetted researcher. | SHEIN is open to accommodate to vetted researchers’ needs. For example, SHEIN is prepared to deploy APIs to enable real-time data access (where available), tailored to the specific data needs and technical capabilities of the vetted researchers and considering data sensitivity. SHEIN can also share data via Microsoft SharePoint or email or allow researchers scraping/crawling of the website, if feasible and preferred by the vetted researchers. All of this can be the subject of open and collaborative discussion between SHEIN, the DSC(s) and the vetted researcher. | |||
| − | #### 6) Contact Address for DSC(s) | + | 6)Contact Address for DSC(s) | |
| ≈ | If you are the DSC(s) and do not find the information you are looking for, you may contact us directly at dsa-poc@sheingroup.com, and we will respond to your query. | ≈ | If you are the DSC(s) and do not find the information you are looking for, you may contact us directly at [dsa-poc@sheingroup.com](mailto:dsa-poc@sheingroup.com), and we will respond to your query. | |
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