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https://euqs.shein.com/reseachers-access-to-public-data-pursuant-a-3450.html

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+- [Home](https://euqs.shein.com)
+- DIGITAL SERVICES ACT
 
 RESEACHERS ACCESS TO PUBLIC DATA PURSUANT TO ARTICLE 40 of the EU DIGITAL SERVICES ACT (DSA): FAQs
 
 (A)‘QUALIFIED’ RESEARCHERS
 
 1)What is this about?
 
−Under Article 40(12) of EU’s Digital Services Act (DSA) , SHEIN is required to provide access to researchers to its publicly available data to researchers, so long as certain conditions are met.
+Under Article 40(12) of EU’s [Digital Services Act (DSA)](https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32022R2065&qid=[ID_REDACTED]), SHEIN is required to provide access to researchers to its publicly available data to researchers, so long as certain conditions are met.
 
 2)Who can get access?
 
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 6)How can researchers apply for access to this data?
 
−To apply for access, researchers must submit an application through "Application form for researchers’ access to publicly accessible data on SHEIN’s interface" .
+To apply for access, researchers must submit an application through ["Application form for researchers’ access to publicly accessible data on SHEIN’s interface"](https://forms.office.com/pages/responsepage.aspx?id=O4axv1cAi0uhaKPLezYlSOg6oYNfO8tPuGRIOcOQgnNUREFEMzBVTktHMjdUQ0JVUUhTTTU3NE45MC4u&route=shorturl).
 
 Note: Researchers who meet the requirements of Article 40(12) of the DSA are permitted to carry out data scraping or crawling of the site without requiring SHEIN’s consent (i.e. they do not need to submit the application form above.
 
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 10)Do you still have questions?
 
−If you do not find the information you are looking for, you may contact us directly at researchers@sheingroup.com, and we will respond to your query. Please note this mailbox is for qualified researchers only: for queries related to ‘vetted researchers’, the DSC(s) can contact us at dsa-poc@sheingroup.com .
+If you do not find the information you are looking for, you may contact us directly at researchers@sheingroup.com, and we will respond to your query. Please note this mailbox is for qualified researchers only: for queries related to ‘vetted researchers’, the DSC(s) can contact us at [dsa-poc@sheingroup.com](mailto:dsa-poc@sheingroup.com).
 
 (B)VETTED RESEARCHERS
 
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 2)Where is the ‘DSA Data Access Portal ‘available?
 
−Vetted Researcher can access the ‘DSA Data Access Portal’ here .
+Vetted Researcher can access the ‘DSA Data Access Portal’ [here](https://data-access.dsa.ec.europa.eu/home).
 
 3)What is SHEIN’s ‘DSA data catalogue’ for vetted researchers?
 
 SHEIN makes available to vetted researchers the following ‘DSA data catalogue’. Please note that the data catalogue is not deemed exhaustive. It may be subject to updates or further detail as SHEIN’s systems, risk-management practices, and legal obligations evolve. If vetted researchers are interested in a different set of data that does not appear in the ‘DSA data catalogue below’, DSC(s) can get in touch with us via de ‘point of contact’ email address.
 
−Ref
−
−Type
−
−Data
−
−Publicly Available Data
−
−1
−
−Product Information
−
−Product URLs, product titles and SKU numbers, product reviews, pricing, colour, and size options, product images and detailed descriptions.
−
−2
−
−Seller Information
−
−Seller registration details (e.g., business name, address, email etc.), product range, product price ranges and products listed, seller ratings and number of followers
−
−Content Moderation Data
−
−3
−
−Statement of Reasons (SOR)
−
−Data on moderation decisions including affected content type, restriction form, duration, territorial scope, decision grounds, notifier identity, use of detection tools or reference to the applicable grounds.
−
−4
−
−Transparency Reporting
−
−Data on orders to act against illegal content and provide information, including counts, response times, and compliance rates, internal-complaint outcomes, dispute-settlement records or suspension data.
−
−Risk Assessment and Mitigation Measures Data
−
−5
−
−Illegal Content
−
−Unvetted Sellers
−
−Data on seller business and identity information submitted for KYC verification, data on updates triggering re-verification or records of third-party KYC results.
−
−6
−
−Illegal Products
−
−Data on product compliance uploads (certificates, safety docs, declarations) and system flags preventing restricted listings.
−
−7
−
−IP Infringement
−
−Data on proof of IP ownership, automated IP monitoring results, flagged listings or IP database entries.
−
−8
−
−Unlawful Behaviour
−
−Data on user-generated content (e.g., reviews) and automated filters blocking prohibited terms.
−
−9
−
−Fundamental Rights
−
−Human Dignity
−
−See Ref. 8 above (Unlawful Behaviour).
−
−10
−
−Privacy and Data Protection
−
−Data on user’s privacy settings, data subject right’s requests & records, privacy assessment statistics.
−
−11
−
−Freedom of Expression & Information
−
−See Ref. 8 above (Unlawful Behaviour).
−
−12
−
−Non-Discrimination
−
−Data on multilingual T&Cs, sizing ranges, policies
−
−13
−
−Children’s Rights
−
−Data on adult or sensitive content access control and restriction.
−
−14
−
−Consumer Protection
−
−Data on pre-contractual information fields, cost displays, review verification or Ranking Policy.
−
−15
−
−Democratic Process & Societal Risk
−
−Civic Discourse & Electoral Processes
−
−See Ref. 8 above (Unlawful Behaviour).
−
−16
−
−Public Security
−
−See Ref. 8 above (Unlawful Behaviour) and Ref. 6 above (Illegal Products).
−
−17
−
−Public Health
−
−Gender-Based Violence
−
−See Ref. 8 above (Unlawful Behaviour)
−
−18
−
−Public & Physical Health
−
−See Ref. 8 above (Unlawful Behaviour) and Ref. 6 above (Illegal Products).
−
−19
−
−Mental Health
−
−Data on approval of new features and functionalities.
+| | | | |
+| --- | --- | --- | --- |
+| Ref | Type | | Data |
+| Publicly Available Data | | | |
+| 1 | Product Information | | Product URLs, product titles and SKU numbers, product reviews, pricing, colour, and size options, product images and detailed descriptions. |
+| 2 | Seller Information | | Seller registration details (e.g., business name, address, email etc.), product range, product price ranges and products listed, seller ratings and number of followers |
+| Content Moderation Data | | | |
+| 3 | Statement of Reasons (SOR) | | Data on moderation decisions including affected content type, restriction form, duration, territorial scope, decision grounds, notifier identity, use of detection tools or reference to the applicable grounds. |
+| 4 | Transparency Reporting | | Data on orders to act against illegal content and provide information, including counts, response times, and compliance rates, internal-complaint outcomes, dispute-settlement records or suspension data. |
+| Risk Assessment and Mitigation Measures Data | | | |
+| 5 | Illegal Content | Unvetted Sellers | Data on seller business and identity information submitted for KYC verification, data on updates triggering re-verification or records of third-party KYC results. |
+| 6 | Illegal Products | Data on product compliance uploads (certificates, safety docs, declarations) and system flags preventing restricted listings. |
+| 7 | IP Infringement | Data on proof of IP ownership, automated IP monitoring results, flagged listings or IP database entries. |
+| 8 | Unlawful Behaviour | Data on user-generated content (e.g., reviews) and automated filters blocking prohibited terms. |
+| 9 | Fundamental Rights | Human Dignity | See Ref. 8 above (Unlawful Behaviour). |
+| 10 | Privacy and Data Protection | Data on user’s privacy settings, data subject right’s requests & records, privacy assessment statistics. |
+| 11 | Freedom of Expression & Information | See Ref. 8 above (Unlawful Behaviour). |
+| 12 | Non-Discrimination | Data on multilingual T&Cs, sizing ranges, policies |
+| 13 | Children’s Rights | Data on adult or sensitive content access control and restriction. |
+| 14 | Consumer Protection | Data on pre-contractual information fields, cost displays, review verification or Ranking Policy. |
+| 15 | Democratic Process & Societal Risk | Civic Discourse & Electoral Processes | See Ref. 8 above (Unlawful Behaviour). |
+| 16 | Public Security | See Ref. 8 above (Unlawful Behaviour) and Ref. 6 above (Illegal Products). |
+| 17 | Public Health | Gender-Based Violence | See Ref. 8 above (Unlawful Behaviour) |
+| 18 | Public & Physical Health | See Ref. 8 above (Unlawful Behaviour) and Ref. 6 above (Illegal Products). |
+| 19 | Mental Health | Data on approval of new features and functionalities. |
 
 4)Data structure and metadata
 
−Data Structure
−
−Information on data structure and metadata varies across SHEIN systems with different formats and update cycles. For this reason, it will be assessed and shared with vetted researchers on a case-by-case basis.
−
−Metadata
+| | |
+| --- | --- |
+| Data Structure | Information on data structure and metadata varies across SHEIN systems with different formats and update cycles. For this reason, it will be assessed and shared with vetted researchers on a case-by-case basis. |
+| Metadata |
 
 5)What are the access modalities to the ‘DSA data catalogue’?
 
 SHEIN is open to accommodate to vetted researchers’ needs. For example, SHEIN is prepared to deploy APIs to enable real-time data access (where available), tailored to the specific data needs and technical capabilities of the vetted researchers and considering data sensitivity. SHEIN can also share data via Microsoft SharePoint or email or allow researchers scraping/crawling of the website, if feasible and preferred by the vetted researchers. All of this can be the subject of open and collaborative discussion between SHEIN, the DSC(s) and the vetted researcher.
 
 6)Contact Address for DSC(s)
 
−If you are the DSC(s) and do not find the information you are looking for, you may contact us directly at dsa-poc@sheingroup.com , and we will respond to your query.
+If you are the DSC(s) and do not find the information you are looking for, you may contact us directly at [dsa-poc@sheingroup.com](mailto:dsa-poc@sheingroup.com), and we will respond to your query.
 
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+[More information](https://euqs.shein.com/Privacy-Security-Policy-a-282.html)
 
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